Returns & Exchanges
At People's Choice Beef Jerky, we stand behind the quality of our handcrafted snacks and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure you receive the freshest jerky possible.
Contact Support
If you are unhappy with your purchase, please email our customer service team within 30 days of delivery with your order number and specific feedback.
Quality Assessment
Our team will review your request and may ask for photos of the product or packaging to help us improve our small-batch drying process.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a replacement shipment of your favorite jerky flavors.
Processing
Refunds are typically processed within 3-5 business days, and replacement orders are prioritized in our shipping queue to get snacks back in your hands quickly.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing